Shipping
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Some parcels are experiencing longer delays than usual due to additional customs checks. If your parcel has been with customs officials for more than 14 days, please contact us.
We are doing our best to see your parcel is delivered as quickly as possible, but some delays due to customs are out of our control.
When will my order be shipped?
All orders will be shipped using DPD or An Post. We ship on weekdays.
*Please note orders will be delivered Monday - Saturday, excluding Bank Holidays. We cannot accept responsibility for late deliveries due to unforeseen circumstances outside of our control.
My order has not arrived in the given timeframe?
If your order has not reached you within the given timeframe, and you have been sent a tracking number from us, please contact your local DPD Depot first to confirm that they do not have your package.
If DPD has confirmed that your package is not with them, please contact us on customerservice@kilogarm.com so that we can open up a lost parcel dispute with them to claim your refund.
Our First Ever Permanent Vintage Store is Now Open!
On June 6th 2023 we opened out first ever vintage store, located on Abbey Road in Navan Co Meath.
After the success of our pop up kilo events across Ireland, we were delighted to be able to open a permanent location!
Navan Store
Opening Hours:
Mon-Fri 10am-5pm
Sat-Sun 11am-4pm
Address:
Block C Unit 4, Abbey Road
Navan, Co Meath
C15 T04Y